Arco International is very committed to your privacy

Your privacy is important to us, so we have created the following Privacy and Security Policy to let you know what information we may collect when you visit our web site, why we collect it, and how it is used.

This Privacy and Security Policy is governed by our Terms and Conditions. We may periodically make changes to this Privacy and Security Policy, which will be included on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

This Site is not intended for or directed to persons under the age of 18. We do not sell products for purchase by children. By registering with this web site or purchasing products from us or providing us with any information, you represent to us that you are 18 years of age or older. If you provide information for third party purchasers, you are representing that those purchasers are over 18 years of age.

What information does Arco International collect and Why?

Your Name, Address, Phone Number and Email Address.

When you use our web Site, we may request your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other "real world" contact information for billing, shipping and contact purposes.

This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of our web site(s).

We may use your email address, or other information needed to contact you online. We may use it to respond to any questions you might have. If you choose to receive information about specials and/or our newsletter, we will then use you email address to for these purposes as well. This email information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the our website(s).

Site usage information

We may collect information actively generated by the use of our site, such as an item’s visited, and payment method. We use this information to plan site changes and create customized experiences for our clientele. This information may be disclosed only to our staff and to third parties involved in the creation and maintenance of our web site.

Other information collected

We may collect other information such as the Intenet Protocol (I.P.) address of your computer at the time of checkout as an added security measure to reduce fraud. This information may be disclosed only to our staff and to third parties or law enforcement officials involved in any investigation arising out of a fraudulent or disputed transaction. This information may also be disclosed to our staff and to third parties involved in the creation and maintenance of our web site.

Certain exception disclosures

We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or if Arco International has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on Arco International or (2) to protect and defend the property or rights of Arco International, the users of its website(s) or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection. If Arco International should merge with another company, or sell the Arco International website to a third party, we may share your personal information with acquiring company or new partner.

What are cookies? Why do we use them?

Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. Arco International uses cookies to keep track of what you have in your shopping cart and to remember your preferences. These cookies cannot harm your computer, they do not contain any personal or private information, nor can any other web site read them. You must accept cookies to shop at our web site.

How do we protect information we collect?

We offer Secure Sockets Layer (SSL), web pages to collect certain kinds of user information. This technology creates a secure, encrypted connection between you computer and the Arco International web servers. We may also store certain kinds of data in encrypted form for added security. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our systems. While no computer system is completely secure, we believe the measures implemented by Arco International will reduce the likelihood of security problems to an appropriate level.

How long do we keep user information?

We keep user data on our server or in our archives for as long as we reasonably need it, or as the law requires it. Some data may be purged periodically. Requests for data are administered in an orderly manner to the extent feasible and within our direct control. Once data is archived or purged, it may not be feasible to accommodate specific requests.

Your consent to this policy

By using one of the Arco International web sites, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Policy provision. We may change our Privacy and Security Policy by posting a new version of the policy on this page, which it is your responsibility to review frequently.

Legal disclaimer

This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. Connecticut law governs this Privacy and Security Policy, excluding conflicts of law principles. Any legal actions against us must be commenced in Connecticut within one year after the claim arose, or be barred.

If you have a question concerning privacy or use of one of our web sites

If you have a privacy question about any Arco International web site,

please email:
Customer Service at info@arcotime.com.

Or call:
Arco International
212.599.2266

Revised and effective as of November 30, 2004